RETURNS MADE EASY:
Our priority is that you are fully satisfied with your purchase. We take pride in the quality of the fabrics we sell online. If for any reason you are not completely satisfied with your fabric purchase, please follow the instructions listed below and we will be happy to assist you with the return of your fabrics. Butterfly Fabrics strongly recommends that customers purchase a swatch sample prior to ordering yardage.
Our Online Fabric Store Return Policy
- Most fabric items are eligible for Returns unless it has been cut, damaged, or altered.
- Cut or altered goods are not eligible for return.
- A copy of the packing slip or the email receipt must accompany all returns
- Most fabrics can be returned within 30 days for a store credit unless it has been cut, damaged, altered or otherwise noted.
- A store credit will be issued via email voucher within 6-9 business days of receiving the returned item at our warehouse.
· Swatches are non-refundable
Damaged Items and Shortage Claims: Any received items that are damaged or missing must be reported within 7 days of delivery by calling 212-768-3940 or email Familyfabricsllc@gmail.com .